Privacy Policy

At Karavanly we care about your privacy and value the personal information you share with us. Our privacy policy explains what personal data is collected and how this is used. By using our website and services you are consenting to the collection, use and storage of this information in the ways disclosed below.

Information we collect

Karavanly collects personal information necessary to deliver our services, products and information to you. If you use a booking agent to book with Karavanly, we will collect your personal information from the booking agent. We collect personal information from individuals who enquire about Karavanly’s products and services, those who book with Karavanly, those who sign up to Karavanly’s newsletter, and those who opt in to receive information about offers and promotions. This personal information is submitted originally by you at your full permission either directly to Karavanly or to a booking agent, and includes but is not limited to: your full name, email address, phone number, gender, country of origin, passport, insurance and travel medical information, demographic, interest or preference information, comments that you share with us and payment information (which is collected via secure Stripe – read the privacy policy of Stripe).

How the collected information is used

We collect this information to provide you with our services and communications regarding Karavanly’s products and/or your purchases of them, respond to your enquiries or requests, inform you about updates and news, and invite you to share your feedback with us. In the case where we use email automation provider to facilitate the distribution of our communications, your information will be processed by such provider in accordance with relevant Privacy Policy and Terms of Service.Your information is stored on secure databases at secure addresses and protected from unauthorized access. You have the right to request to be removed from all Karavanly databases at any time. Should you wish to do so, please email us at marketing@karavanly.com

We do not sell any personal information that you have submitted to us to any third party. If you choose to book the services or activities provided by our partners, we may supply them with the minimum personal information necessary to confirm your spot (e.g. your first and last name, and your contact number.) We will not otherwise disclose any personal information that you have submitted to us to any third party.

Payment information is collected and processed by Stripe and is subject to their privacy policy.

Use of Cookies and Tracking

We use cookies to better understand how users interact with our websites and to understand your interests in us and website access preferences, so that we can personalize your experience. Cookies do not collect or contain any information that identifies you personally (such as your name, email and/or postal address, or phone number), but track website activity and interactions to help us better understand our customers through data analysis. If you do not wish to have cookies placed on your computers, you can set your browsers to refuse cookies before using our website, though with the drawback that certain features of our website may not function properly without the aid of cookies.

Our website uses Google Analytics to collect statistical data about how our websites are used – on what device, with what browser, from which country or region, spending most time on which part of our website, and etc. Such information allows us to improve compatibility and tailor our products and services to reach and further connect with our target clientele. If you do not want Google Analytics to collect such data while you are browsing our website, you can opt-out by installing the Google Analytics Opt-out Browser Add-on.

How can I change my information?

If you would like to opt-out of email communications or update your personal information on our database, please use the unsubscribe link in the email footer. If you would like to find out what information we hold about you, please email us at marketing@karavanly.com

Links to other sites

Karavanly’s website may provide links to other sites that we think you may find useful or relevant based on the content you have been viewing on our site. While we make every effort to ensure that these sites are reputable, we shall not be held responsible for the content or information collection policies of other sites, including any links included in our travelers’ reviews, message boards or blog comments. If you access other websites through a link on Karavanly’s web pages, please review the privacy policy of those websites you choose to link to from Karavanly before providing any personal information.

Changes to this statement

We may update this Privacy Policy anytime to reflect changes to our information practice. We will provide notice on our website regarding any material changes as they become effective. As you use our website, we encourage you review this page for the latest information on our privacy practices. By continuing to access or use our website after such amendments or modifications are in effect, you agree to the revised policy.

Further enquiries

If you have any further questions regarding the privacy of your personal information, please email us at marketing@karavanly.com

Be The First To Know

about new season offers and
enjoy exclusive discount on early bird ticket sale

Don’t worry! If you change your mind, you can unsubscribe at any time.